01. Introduction
Welcome to Druti IT. We value your trust and are fully committed to protecting your privacy and security. This Privacy Policy details how we collect, process, maintain, and safeguard your personal information and corporate data when you interact with our website, request our IT services, use our client support tools, or make payments.
By using our portal, consultation services, or application platforms, you consent to the data collection and practices outlined in this policy.
02. Information We Collect
We collect information that helps us deliver high-velocity IT solutions and provide top-tier support. This falls into two categories:
Personal Information
Name, corporate email address, contact number, billing address, and account passwords created to access our support portal.
Project & Invoice Data
Project specification briefs, support ticket correspondence, server requirements, transaction history, and billing records.
03. How We Use Information
The primary purpose of collecting your information is to ensure a smooth, secure, and professional delivery of services. Specifically, we use the data to:
- Deploy and customize IT solutions and web applications ordered by your business.
- Generate, dispatch, and track invoices and payments on the Druti IT support portal.
- Address technical support tickets, manage communication, and send SMTP server test logs.
- Ensure the security, integrity, and prevention of fraudulent activities on our network.
- Provide regular notifications regarding system maintenance or invoice due dates.
04. Security Measures
We implement industry-standard administrative, technical, and organizational security protocols to protect your personal and corporate details.
While we guarantee robust steps to lock down data safety, no communication over the internet can be guaranteed 100% secure. We encourage you to safeguard your account credentials carefully.
06. Your Data Rights
You maintain complete ownership of your data. At any time, you have the absolute right to:
Access & Inspect
Review the personal information stored in your client profile.
Edit & Correct
Update phone numbers, company names, or avatars via your dashboard.
Delete Account
Request full erasure of records by contacting our support team.
07. Contact Information
If you have any questions, clarifications, or complaints regarding this Privacy Policy, please feel free to reach out to us: